Hundreds of 311 calls for service made in Houston following severe storms

How to track Houston's 311 service calls, progress

Strike Force 311 in Prince George's Co.

$10k home buying grant offered to 911/311 calltakers due to staffing shortage

Experts weigh in on potholes in the city

How to find Warming Centers in DC

City Council discusses broken street lights

311 adds live chat agents to help more people

Houston Fifth Ward street was nearly impassable for years — see what it looks like now

Smoke alarm saves family in West Knoxville fire

St. Patrick's Day spurs increased patrol, heightened vigilance in Ohio

Long wait times at FEMA recovery centers in Sarasota County

Denver changes 311 hours, expands access to 'Sunny' the chatbot

Warming centers reopen Friday night

Houston points people to overflow shelters as cold, rainy weather threatens homeless

Who do you call when you need help in Portland? Here it is, by the numbers

Used Christmas trees piling up on DC curbs

Pothole season in Columbus: How city crews plan to tackle the annual issue

2023 Susan G. Komen Columbus Race for the Cure details

Heavy trash piling up in South Houston

Reactivation ceremony for USMC fighter attack squadron with long legacy

Sarasota clearing drains following record rainfall

Houston mayor defends interim Solid Waste director as recycling delays frustrate residents

Parents express speeding concerns near Burroughs Elementary School

Homeowners in NW Houston concerned about clogged drain causing flood problems

'You were heaven sent' | Houston woman finally gets leak fixed after contacting KHOU 11

Two Children Killed in Terrebonne Parish Crash Involving 18-Wheeler, state police say

Reactivation ceremony at MCAS Miramar for Marine Fighter Attack Squadron, Tomcats

Residents say City of Houston hasn’t addressed eyesore property despite dozens of 311 complaints

DC's 911 call center launches "Make The Right Call" campaign

Woman turns to KHOU 11 after she says fire hydrant leaked for months, damaging her property

Dallas resident explains how he used hotline phone number to get stoplight installed at intersection

Fifth Ward residents say overgrown lot has become a dangerous eyesore after city stopped maintaining

Dallas man puts in 3-1-1 request for traffic light, a year later city says its warranted

Drivers urged to practice caution as work continues to restore signal lights around the Houston area

Houston couple calls KHOU 11 for help with $8,000 water bill after city does not respond