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You may have heard of “tip fatigue” or “tipflation,” but now, we’re starting to see “tip creep” when people are asked to leave gratuities at self-checkout machines, some calling it “emotional blackmail.”
CBS 8 talked with San Diegans about what they think of this growing trend.
“I think it’s odd, yes, the tip is for work being done above and beyond and doing extra,” said Kim Laramie. “So if nobody is doing the work for me, why would I be tipping them?”
The rise of self-checkout has eliminated the need for customers to interact with employees in businesses across the United States, but it hasn’t eliminated the option to provide a tip.
MORE: https://www.cbs8.com/article/news/local/tipping-at-self-checkout-machines-becoming-prevalent/509-f07af0eb-47eb-458e-86b8-ee616e32be37